• Manufacturer of heavy-duty commercial vehicles: A technology advisor worked with the company's IT, DevOps, SecDev, and leadership team to implement a comprehensive security program tailored to their unique challenges. Initiatives included

  • introducing Multi-Factor Authentication (MFA) for enhanced access control,

  • crafting detailed Run Books for efficient threat response,

  • conducting rigorous Operational Technology (OT) security reviews to bridge existing gaps,

  • integrating a real-time sys-log monitoring solution, and

  • undertaking proactive penetration tests.

Further fortifying their security stance, we implemented an MDR solution tailored to the company's specific needs, training the internal team and addressing compliance with policy and procedures. This multifaceted approach transformed the client's security posture, instilling stakeholder confidence and positioning them to mitigate and handle cybersecurity threats. 

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• Vehicle Manufacturing Overhaul company: a leading vehicle manufacturing company, faced challenges integrating operations between its production, finance, and customer service departments. Recognizing these gaps, they enlisted a technology advisor who proposed a tailored ERP and Accounting software to synchronize processes. Additionally, the advisor recommended a Unified Communications (UC) system and Contact Center as a Service (CCaaS) to streamline their customer interactions, leading to a cohesive and efficient operation.

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• Healthcare Call Center Upgrade:  a substantial healthcare call center, struggled with call overflows and inefficient customer query resolutions. They approached a technology advisor who introduced an AI-driven triage system and enhanced their current infrastructure, ensuring that patients received timely and accurate information, improving overall patient satisfaction.

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• Nevada Casino Connectivity: Operating multiple small casinos across Nevada,  encountered bad Internet connectivity that effected the gaming system and inter-casino communications. An intervention from a technology advisor led to the adoption of a centralized Inventory management system, replacing existing Internet circuits that including SD-Branch with security for connectivity.  ensuring real-time data consistency across locations and enhancing the overall gaming experience for patrons.

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• Medical solutions: Health Clinics operated across four locations but battled with outdated communication systems and inefficient patient management. After consulting with a technology advisor, they integrated state-of-the-art phone systems and a unified patient management software. This enabled smoother appointments, real-time data sharing, and a more personalized patient care approach.

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• Design Company's Digital Upgrade:  A designer company with 500 outlets, grappled with inconsistent connectivity and communication across its vast network. Recognizing the dire need for a cohesive system, a technology advisor was summoned. First and formost implementated a Inventory management system along with an SD-WAN solution for better network reliability, coupled with a Unified Communication as a Service (UCaaS) system, ensuring seamless inter-branch collaborations and enhanced customer engagement.

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